Terms And Conditions

The accompanying terms and conditions define your rights, responsibilities, and safeguards as a user of the Houdetsi Festival website. By continuing to use the Houdetsi Festival website, you indicate your acceptance of these terms and conditions. We will be unable to service you as a customer if you do not accept these terms and conditions.

Houdetsi Festival Ltd’s official location is 748 High Road, Tottenham, London N17 0AP, and its registered company number is xxxx. The email address for the firm is [email protected]

Usage

The Houdetsi Festival website is offered free of charge for your personal use, subject to the following terms and restrictions. The website for the Houdetsi Festival is an online store that includes a blog, food plan, and other features.

Intellectual capital

All information on the Houdetsi Festival website is protected by trademarks and intellectual property laws and may not be redistributed for commercial purposes.

Amendments

If any modifications are made to the terms and conditions listed on this page, we will notify you by email and/or prominently display a notice on our website. If you continue to use the Houdetsi Festival website after these changes have been implemented, you will be deemed to have accepted them and consented to be legally bound by them.

Registration

To register as a Houdetsi Festival user and purchase things from the online store, you must be at least 16 years old. By registering as a user, you engage into a legally binding agreement and agree not to impersonate another person or seek to use an identity other than your own.

Your data

We utilise the information you provide to fulfil any orders you place with Houdetsi Festival. If necessary, we may share your information with a third party, such as supplying your address to a courier, but we will only do so to enable the services we are obligated to provide in order to meet our contractual duties to you, the client. In addition, Houdetsi Festival may use your information for marketing reasons, but it will not be shared with other parties for marketing purposes.

Data security

The personal information you provide to us will be deleted when the original purpose for its collection no longer applies. Your information will only be shared with third parties to assist us fulfil our contractual duties to you, such as the delivery of goods.

Website availability

Despite our best efforts, we cannot guarantee that the Houdetsi Festival website will always be accessible or that all of its pages will function as intended. If you are having trouble accessing the site, please email us and describe the problem you are experiencing.

Liability

We will make every effort to ensure that the information on this website is correct and current, but we cannot guarantee this. We will not be held accountable for any errors discovered on our website’s pages or product descriptions. However, if such inaccuracies are brought to our attention, we will endeavour to rectify them immediately. All prices displayed on our website include tax, and we will make every effort to maintain accurate pricing. If we become aware of any price inaccuracies on our website, we will promptly correct them.

Please note that we are not responsible if our website is incompatible with your device or if you have any technical difficulties, such as disruptions. We are not responsible for the content and contents of any third-party websites that you may visit via our website.

Your protection

When registering for Houdetsi Festival, you will be required to generate a secure password that will be used each time you access the website. You should not share this password with anyone or allow others to access your account. You are responsible for any activity on the website done using your username and password, including orders ordered.

If we have reason to believe that your account has been compromised, we may request that you reset your password, or we may be compelled to suspend your account temporarily. Houdetsi Festival has the right to delete or suspend your account if you violate the terms and conditions outlined on this page at any time.

Your orders

We will always make every effort to protect your personal information and security, as well as prevent unauthorised access to our website. Please note, however, that we cannot be held responsible for unauthorised third-party access to your personal information. When placing a purchase on the Houdetsi Festival website, you have 14 days to cancel the transaction and return any items. If you desire to cancel an order that you have placed with us, please refer to our returns policy for more information.

When you proceed to checkout after clicking “Submit” while using our website, an electronic contract will be formed and entered into. You will then get an email verifying your purchase. Should this email alert you to a mistake, please contact our customer service department. Once your order has been sent, you will receive another email notification. Your acceptance of the order will be formalised upon shipment.

It is conceivable that we will be unable to fulfil your request in some cases. These include, but are not limited to, an item being out of stock, an inability to get payment using the information you have supplied, a mistake in product price, or ineligibility to acquire items from Houdetsi Festival un accordance with our terms and conditions.

Voucher codes

Houdetsi Festival’s voucher codes allow you to receive a specified percentage off your next purchase or a comparable incentive, such as free shipping. To access the discount or other incentive specified in the voucher’s promotion, enter the code when requested at checkout. A voucher code may only be used once per household and per client.

Customers cannot utilise numerous vouchers in a single purchase, nor can they create several accounts to do so. Houdetsi Festival has the right to cancel orders that violate the voucher code policy. Houdetsi Festival owns the voucher codes, which are non-transferable. No alternative to cash is available. We have the right to at any moment revoke, modify, or limit voucher coupons.

Marketing provides

If you have reason to return a product that was purchased on sale, you will get a refund for the product’s original price, less any discount coupons that were applied. Products purchased as part of a bundle must be returned in their whole. Products cannot be returned and reimbursed individually.

Communications

Certain information and conversations with you are required to be supplied in writing by law. To accomplish this, we will send you an email or publish a notice on our website. By using this website, you consent to receiving messages from us electronically and understand that any such communications will satisfy our legal requirement to communicate with you in writing. This contract has no effect on your statutory rights.

Your wellness

Houdetsi Festival merchandise is intended to promote a healthy lifestyle. Meals supplements should be consumed as part of a balanced diet and not as a substitute for food. If you encounter a negative response to any of our supplements, cease usage immediately and see a physician.

Delivery

When placing an order with Houdetsi Festival, the delivery time will be determined based on the provided address. If you entered your address incorrectly, we will be unable to change it for the purposes of the order you have placed. However, by checking in and visiting My Account, you may modify this address for future orders. We retain the right to define countries and locations where our items cannot be sent. Please note any shipping limitations associated with your delivery address when placing your purchase.

If a product on your purchase is unavailable, we have the right to ship your order without the unavailable item and deliver it at a later date. Alternately, we may replace it with a comparable alternative product. If this occurs, you will be notified and have the choice to refuse this option. If you get an order that is missing items, damaged, or of poor quality, please contact us immediately. If you have directed us to leave your package outside or in another area, we cannot be held responsible for any lost products. You are responsible for ensuring that someone is accessible to take your delivery on the scheduled day. If no one is there to receive delivery, you will need to reschedule a delivery window at a later date.

If you are unable to accept your order by this date, we will return it to you. If this occurs, we will contact you, and you may request a redelivery at your expense. If you do not react to our message within fourteen days, you will receive a refund minus the delivery fee.

Poor quality items

We are convinced that every product supplied on our website is of high quality and, in the case of dietary supplements, suitable for consumption according to the label’s dosage instructions. However, if you receive damaged items from us for any reason, please contact us immediately. We will arrange for a full refund or delivery of a replacement item, without affecting your statutory rights.

Occurrences outside our control

Houdetsi Festival is not responsible for occurrences of force majeure. This includes, but is not limited to, fire, storm, flood, and other natural catastrophes or acts of God, the unavailability of the internet or telecommunications networks, government limitations, and the unavailability of public or private transportation.

Agreement

These terms and conditions are governed by English law and any disputes will be settled in an English court. These terms and conditions represent an agreement between us and you and are the foundation of our partnership.